PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Reviewers have praised the store's helpful employees, who take the time to educate customers about the pets and products. Groomers are described as working well with their clients and developing caring relationships, especially with older dogs. However, one customer had a negative experience with receiving incorrect information about the number of fish that could be added to a new tank, leading to the death of several fish. Overall, the reviews highlight PetSmart's wide range of products and services, as well as the generally positive experiences customers have had with the store's staff and services.
Great experience, very knowledgable which is why I shop here!! Also very friendly.
December 2025
Our rough collie looked really rough because we fell way behind on brushing. The grooming staff settled her in and were patient with her vocalizations (she is a whiner). This was the best grooming she ever had!
September 2025
Louise Hansen made our adoption experience absolutely wonderful! She was kind, patient, and clearly passionate about what she does. Thanks to her support, we were able to bring home our new cat, George, and the process felt smooth and stress-free. We’re so grateful for the care and dedication she showed. PetSmart is lucky... read full comment
