“The branch representative was friendly, professional, and made the rental process quick and easy. They answered all of my questions, ensured I had everything I needed, and provided excellent customer service from start to finish.”
“Thank you Bob's! My Jeep died on me and the tow truck driver was there within half an hour or less of my call. Communication with the shop was wonderful, and Heather was so pleasant on the phone. Service from the guys in the shop was excellent. As a single gal, I so appreciate this kind of customer service.”
“We are so excited about our new van from A&J Mobility, it makes getting out and traveling so easy and fun. We really had not been out by ourselves for about 3 months. The van is truly a God send. Thank you Jim from Gary and my hearts ☺”
“I made the mistake of trying a cheaper rental. I normally just rent from Germantown Enterprise but found a cheaper rate, well it did not work out when I went to pick up my rental from Budget they told me they did not have a van and to check back 9 hours later or next day. I called Germantown Enterprise who said they did not have a van, but would run to the airport and have one within a hour. An hour later we were on our way for vacation. I won't go to any other rental company again.”
“Paul the branch manager at West Bend was super as was Gabi who followed up while we were on our trip, the young lady who gave us the car and the gentleman who received the car after our trip! During our trip we inquired about extending the rental a day and received a prompt answer and they reserved the vehicle just in case we needed it. After putting 2000 miles on the vehicle in temps up to 104 degrees we were able to actually return it a little early. They are very flexible and I would highly recommend this branch of Enterprise rentals. FYI I booked our car as a Costco member and received added benefits and a good rate. I'll be back. The rental offered unlimited miles and the 2000 mile trip worked out to only 25 cents a mile. Considering the IRS reimbursement rate is 72 cents a mile which is supposed to cover the real cost per mile for ownership and maintenance it made sense for use to rent rather than drive our own car for this trip considering our car has 140,000 miles on it. Thanks Paul & crew!”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
