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“Dr Smith was my dogs emergency vet and she saved her life after my dog was hit by a truck. I will be forever thankful. That was 6 years ago when my pup was 5 and she is still going strong.”
“Hands down Dr. Eric and entire staff are the best we could have! They go WAY above and beyond to help our pets (we have dogs) and find ways to aid. Eric researches all corners for help, staff is always on top of checking in on us and the entire office is A+++!!!”
“A new doctor is in town. Dr Krista Steffenhagen has taken over the practice. We first encountered Dr Steffenhagen, when we had to take one of our dogs to North Branch for emergency care. We were glad to see her energetic smile when we went to our regular clinic. Dr Steffenhagen is great with the dogs and has wonderful bedside manner. I am glad to see the small town clinic will continue to give personalized service to the wonderful community of Scandia.”
“I found this vet because I needed assistance on a Saturday morning for a paw injury. The person I spoke to was calm, informative, and offered great suggestions. I was able to book an appointment that Monday for an exam.
Upon arrival, the service only got better. Due to a tight entrance and many dogs, the staff was guiding and directing clients to avoid any negative interactions. Reception knew who I was before I could check in, and within a minute or two we were being taken to the exam room.
My Aussie has high reactivity and both the vet and tech took their time with her, allowing her to come to them. This only took a minute or two but it made all the difference. The vet explained the procedure and what would take place. I couldn't have asked for more compassion and understanding.
A few days later they called to make sure everything was going well, and if I had any questions. It has been a long time since that has happened. I will definitely be back for regular checkups.”
“I’ve been taking my dogs to New Richmond Vet Clinic since 2022, and could not be happier with the care and attention to detail they show my dogs! The doctors and techs have always been so kind, welcoming, understanding, and informative. To have this much trust in providers for my dogs means to world to me, and I could not recommend them enough!!”
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“Everyone was very friendly and helped me with what my Bella needed and didn’t push all this extra stuff, which I appreciated a great deal!! It was a very pleasant visit considering my Bella was in a lot of pain and need all your help! Thank you!”