Stevens Point Volkswagen is a dealership that has received positive reviews from its customers. The staff is described as kind, courteous, and helpful, addressing customers' questions and concerns. The sales team, particularly Steve, is praised for their outstanding assistance in finding the right vehicle for the customer's needs. Customers who have previously purchased vehicles from the dealership, even at a different location, have had great experiences and have returned to make additional purchases. The service department is also commended for their efficient and fair handling of a customer's tire issue, even though the customer was not from the local area. While there was one customer who faced challenges in obtaining the title for their vehicle, the dealership staff, especially Laura, Lukas, and Chad, worked diligently to resolve the issue with Volkswagen Credit. The customer appreciated the dealership's efforts and acknowledged that the problem was not the dealership's fault. Overall, Stevens Point Volkswagen is described as a reputable and customer-focused dealership, with a team that strives to provide a positive and satisfactory experience for its customers.
Love my new ID.4! Super fast and efficient experience!
February 2025
My wife and I were treated with kindness and courtesy. Our questions and concerns were answered and addressed. I will refer this dealership to friends and family.
December 2024
Best car buying experience I've ever had. Steve and Lucas were awesome to work with!