About UScellular Authorized Agent - UltraCom Wireless Communications
UScellular Authorized Agent - UltraCom Wireless Communications in Stevens Point provides exceptional service from real humans. Staff members are repeatedly noted as super knowledgeable, helpful, empathetic, and personable. They are praised for making difficult processes like switching providers, losing a phone, or tweaking a plan feel pleasant, painless, positive, easy, and like a breeze. Their customer service is described as great, with employees keeping their cool in busy situations and even following up with customers later. The team is recognized for excellent problem-solving and phone knowledge, which gives customers confidence. The store offers the latest smartphone devices and accessories, high-speed internet, and connected home solutions. Customers report now getting reception everywhere and highly recommend the business for its enjoyable experience and timely, 10/10 service.
excellent service by Nick and so helpful with everything. Definitely recommend Nick the store manager 5+!
September 2025
Amazing service extremely nice people explained everything step by step and were very fast definitely coming back to this store for all my phone needs and definitely recommend
June 2024
Eric was really helpful and easy to work with. He reviewed my usage and tweaked my plan, saving me money. Eric is obviously very knowledgeable about the USC plans/products available, which gave me confidence in the choices I made. He even followed up a couple of weeks later to see if I had any questions, which I appreciated.
