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“Been with them since they merged with Pioneer. Very friendly at all locations. Had some issues with online activities when the merge first happened. I think they have addressed a lot since then and that means a lot to me. Haven't had real major issues in 10 years between pioneer and capital”
“I’ve been with this credit union since 2019- my credit was destroyed and they put me on a path that now my credit score is 760 and I just bought a home ! All that within two years !!They’ve always been more than fair with me and the staff is fantastic. I won’t bank anywhere else because nowhere else would compare !”
“I have only good experiences at UW credit union. No matter the situation, they are always there to help and answer my questions.They even helped me open a business account for my small business.And now they have a cool new self serve change counter.”
“I have been a member for 15 years and have been very satisfied banking with Capital. Today, I received exemplary service when I called about overdraft fees I accidentally incurred. I didn't have to wait too long to talk to a representative, and when I finally reached one, they super understanding and were able to waive my fees. Thank you Capital <3”
“This is my second car loan with WMCU and I have nothing but great things to say. They make everything SO seamless! The staff is super personable, friendly and great to work with. As far as the guy that rated them a “1”…must be a disgruntled Wells Fargo customer or something, because this credit union and the people working there are top notch! I highly recommend and won’t bank anywhere else! Thank you WMCU for doing what you do!”
“New customer, great experience. Jennifer was so great, very nice, helpful and made the experience great. Such a non judgmental atmosphere. Very busy branch but worth it.”
“Became members over a year ago. Have done many transactions with them but low and behold, deposited 2 checks via mobile deposit, into account and recieved 2 emails. One stated a 2 day hold (no big deal) upon the second deposit and 2nd email it then stated both funds would be held for 8 days! Little difficult to pay bills when they put a hold on deposits for 8 business days, especially with the technology we have now days. Oh and get this, check the bank that the checks were drawn on and they cleared and funds transfered to the credit union the very next day. What kinda games are they playing at this credit union? The minutes those funds are in the account, everything will be drawn out and CLOSED!! Everyone knows at least a hundred people and they will all know how I feel about the games this credit union plays with peoples money. I will happily take my business elsewhere.In response to their reply, no need to call as that has been done twice now. Both times on the phone same runaround. Definitely NOT what your billboards and commercials say "WHATEVER IT TAKES " it is a complete fabrication in your minds!! More like a bank than a Credit Union. I'm OUT!”
“Id have given 5 stars but every payday im forced to wait forever and i have 1/2 hr to break at work. i have a lot to do in short amt of time. I understand noon hr is busy....staff accordingly...thanks 😊”
“I've always had a really great experience here. I moved away 3 years ago and the closest branch to me is about 45-50 mins away with this one being an hour and a half away. So I closed my account. Definitely recommend it here! Everyone is very nice, professional and gets you taken care of as quickly as possible”
“I love my Bank. Got both my vehicle loans through these guys and they are both paid off. Never had an issue with them. Have been banking here since 2017 I believe.”
“Jose A.M (MSR) was such a big help and made the process of purchasing my first vehicle so much easier! Definitely recommend him. He is located at capital in main st. ?”
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“We had a great experience with getting a loan with Raquel! She was very thorough in reviewing the loan and took the time to answer any questions we had. She always responded quickly and made the process smooth from start to finish! Very happy with Raquel and the whole team at CoVantage!”