“I had to free up some space on my laptop in order to do an upgrade.Took it to graphite on the west side of Madison (where I had purchased the laptop) to get some pointers and was instructed to start deleting doubles, live photos and videos. It was taking me forever, so I decided to put all of my photos on an external drive. Needless to say, I found myself having major issues.
Of course, I reached out to Graphite once again. Josh came to the rescue! He worked on the project remotely, but I had mistakenly done something crazy when deleting stuff. Dropped the laptop off at Graphite on the east side (closer to where I live) and within a day, Josh had everything sorted out! I found the people at Graphite to be very professional, friendly and knowledgeable. I'm pleased that I had purchased the support package as well. Thank you, Josh, for your support and expertise!
It was a pleasure working with you!”
“We stopped in on a Saturday afternoon because we needed a new printer for our small business. We usually get HP because that is what we knew. We were pleased that Scott was there to answer questions and help us find a more dependable printer. He was very knowledgeable and patient with us. Great customer service!”
8AM - 8PM
4016 E Washington Ave, Madison
Computers
“Cassie in the print services is awesome to work with. She's helped us hit deadlines, taught us ways to place orders more effectively, and over time she's learned what our needs are and makes sure that our orders are printed correctly. Thank you Cassie!”
“Geek Squad is great. MP3 players are reliable. Service is fast & friendly. Geeks replaced my failing hard drive in my laptop, new one had 2x the storage capacity of the one it replaced.
I just purchased a new Torras personal neck cooling device. Works well to cool head/neck region in 105 degree F relative heat index.”
“It's always nice to go hear. Now that I know some of them, (cuz we have been going here for years)it's actually a good time. They know the products very well too.”
“Ampro technician delivered and installed a new printer within 24 hours after I contacted them when my old printer quit. I have used their service for over 15 years and they have always been great to work with me when I have a problem.”