Red Wing Shoes offers an exceptional shopping experience highlighted by friendly and knowledgeable customer service. Many customers have praised the staff for being informative, helpful, and patient, guiding them in finding the perfect pair of boots. One customer shared a memorable birthday experience, receiving personalized assistance from a staff member who explained product details and even included a complimentary pair of socks as part of the store's tradition. The quality of the boots is consistently noted, with customers expressing satisfaction over the durability and craftsmanship that ensures years of use. The store also provides valuable services, such as free boot shining every two years for the life of the boot, enhancing the overall value of purchases. Although some customers did not find exactly what they were looking for, they appreciated the welcoming atmosphere and the staff's expertise. Overall, Red Wing Shoes stands out as a reliable destination for anyone in need of quality work boots and excellent customer care.
I had my shoe soles redone recently. they did such a great job. it was worth the price. thanks for the new strings.
October 2023
Great experience! Customer service was incredible. I had a great conversation with the gentleman who helped me. He was very friendly and knowledgeable about the products and helped me find work boots.
June 2023
Someone complimented my cowboy boots and asked where I got them. I realized it has been somewhere around 20 years. They were the most expensive shoes (or clothing item) I'd ever bough, but the quality is fantastic. And the owner even stretched out the toe box for me. I'm glad to see the store is still there going strong!
