Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Trek Bicycle Corporation
Trek Bicycle Corporation is known for its quality bicycles, including popular models like the Fuel EXE, Domane+, and Slash. Customers report being very satisfied with their bikes, calling them great. The company is also praised for its superb and above-and-beyond customer service. Reviews highlight that the staff are knowledgeable, take extra time to ensure a perfect fit, and help with technology, providing a "can do" attitude with sincere concern. People describe the service as wonderful, with employees going out of their way to answer questions and make customers feel happy. The company stands behind its customers when things go wrong, with leadership personally involved to ensure issues are resolved. Their facilities are noted as extremely clean, and the people are super nice. While some customers express a desire for more exciting paint designs on mountain bikes, the overall sentiment is highly positive. Trek is seen as a company true to its roots, where customer service is what truly sets them apart.
Trek Bicycle Company has always been a great supplier in new bicycles. I'm definitely glad to do business with them. I've already registered my new bicycle through my participating local bike shop.
July 2025
As the proud owner of 5 TREK bicycles -around the world-, I can't say enough about Engineering, Design and Professionalism!!!
March 2025
Have had to call customer support a couple of times, each time they've been very helpful.
