Victra is a Verizon Authorized Retailer in Watertown, WI, offering phones, tablets, mobile broadband, wearable technology, and accessories. The store provides a pleasant atmosphere with knowledgeable, dedicated, kind, respectful, and polite employees. Service is described as awesome, fast, friendly, patient, and courteous, with staff going above and beyond to resolve problems, even staying late. Consultants are skilled at handling complicated upgrades, transfers, and technical issues. The experience leads customers to feel they have found a home, with many highly recommending the store for its trustworthy and impressive service.
Highly recommend this store and working with Justin. He was super kind, knowledgeable, and patient assisting my father setting up a new phone . I look forward to coming to this store again for future assistance as needed!
May 2026
Justin and Zander were such a pleasure to work with. They are both Very good at what they do. So Helpful, So knowledgeable, and Very Professional. They both went above and beyond to make sure that I got what I needed in a phone. They truly made it a Great experience!! I highly Recommend them!!
May 2026
Justin and GodEstablishedYou are above and beyond 5 stars!!!