Victra is a Verizon Authorized Retailer in Watertown, WI, offering phones, tablets, mobile broadband, wearable technology, and accessories. The store provides a pleasant atmosphere with knowledgeable, dedicated, kind, respectful, and polite employees. Service is described as awesome, fast, friendly, patient, and courteous, with staff going above and beyond to resolve problems, even staying late. Consultants are skilled at handling complicated upgrades, transfers, and technical issues. The experience leads customers to feel they have found a home, with many highly recommending the store for its trustworthy and impressive service.
Great help dealing with the albatross Verizon back rooms
July 2026
The guys were fabulous helping me get a new phone. Unfortunately it was SO hot in the store it was miserable and needs to be fixed immediately for customers.
July 2026
Justin and rob were very helpful nice to work with.
