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February 2024 by Alaina Myers
The staff is rude & unprofessional.Never spoke to a more disrespectful pharmacist in my life! Take your scripts elsewhere people.If I could give zero stars I would.
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January 2024 by Sherry Mae Mullikin
Helpful
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November 2023 by Adam Kuehn (Bird)
I'm really sick and tired of walking into places and feeling like I am bothering staff or that I'm there to do something shady. I spent lots of money at Walgreens and I never saw anything from there. I wish they would have better customer service. And also realize that them watching someone like me doesn't matter if I want to take something I'm just going to take it.
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October 2023 by Ben
25 min waiting like this.... Absolutely insane
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August 2023 by Michelle Merkel
RUDE AF PHARMACY! I was trying to give my insurance information over the phone to check the prices and they said I’d have to go in because they have a long line in a very mean way! I will never go here again even though I live in town. I have to drive to CVS in delafield because that’s what is in network for me or Walgreens. Guess I’ll be driving to delafield from now on.
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July 2023 by Carter
Can you all stop hating the pharmacy? Walgreens and other retail pharmacies have struggled with staffing shortages since the start of the pandemic. Shortages led to long waits for medication, shorter hours, and even hundreds of closed stores last year.Most of its stores are operating below their stated minimum staffing levels, which is a great indicator of how broken the chain truly is. Out of its 9,000 stores, a third work reduced hours due to labor shortage.There are around 30,000 people living in Watertown, I assume that around half use this Walgreens to get their prescriptions (including more people outside of Watertown). There is only a small handful of workers making all of these prescriptions. I would imagine they work stressed out of their god damn mind to get your prescriptions done on time. They don't work overnight getting them ready either. Don't hate on the Workers trying to get paid, hate on the CEO or Walgreens Company itself for treating their own workers so poorly and over-burdening them."We were constantly short staffed thanks to poor district management. Didn't get much time to learn trainings before being thrown into the pharmacy. Everyone was always stressed out including customers, we were always behind on filling. Most people didn't take their 15-minute breaks. I was discouraged from taking mine by being asked to make it quick every time, even though I really needed the time to relax and not lose my mind. So happy I quit!" - Walgreens Pharmacy Technician from Rhinelander, WI.
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June 2023 by Rhonda Maas
This location has horrible customer service in the pharmacy. Drive thru lines are always long and you better expect a long wait time while you're there. I've had my prescriptions with this pharmacy for years but I'm about ready to transfer them elsewhere if this kind of service continues.
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May 2023 by Theresa Rabbach
I have had nothing BUT problems when it comes to the pharmacy. Twice in a week, I have had Emergency medicine that I NEED filled. I had to have my dad pick up today and not only was the medication not ready, they claimed it would be 2.5 hours to fill. Are you kidding me? Then, when I called, I was put on hold for over 20 minutes which led to me hanging up. I have been using Walgreens as my pharmacy for far too long and today is the reason why I will be changing pharmacies in the very near future.
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May 2023 by Kristy Grohall
Fair “system” is down 15 minutes before closing… then while my husband is using the atm, they are rushing him out so they “can clean and close” rude staff
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April 2023 by Thomas Brady
Pharmacy poor customer service.they do not contact you about issues in a timely manner. In my case not at all !!!!?☹️☹️☹️
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March 2023 by Sheila Klug
The girl workintg the drive thru with the long long blondish hair, kinda bigger in weight was extremely rude, snippy. Wasn't wearing a name tag either so I can't say ehat her name is. She didn't have the mouth piece by her mouth So when she was talking I couldn't hear a word she was saying so I kept saying what? And then she snapped one me. 2nd time I've had to deal with this rude person. Not sure if I'll be coming to walgreens anymore. I'll go elsewhere.
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January 2023 by Anonymous
I've been using the pharm here for awhile now. And while there are issues from time to time it's nothing worth complaining about. Be kind, it goes a long way.
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December 2022 by Danielle Bailey
Although many of the surrounding area Walgreens & other pharmacies gave me the information, this pharmacy refused to tell me if they had a medication available that currently has a nationwide shortage. That’s pretty ableist.
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November 2022 by B B
Absolutely despise picking up from this pharmacy. The wait time us incredible. Management apparently can not staff appropriately or apparently pay their quality staff enough to work here
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September 2022 by Jayme Mundy
Ridiculous long wait for the pharmacy. Have been sitting in line for 26 minutes so far, and the exact same car is STILL in line. Unreal