Aspen Dental provides comprehensive and affordable dental services, including dentures, implants, check-ups, and emergency care. Reviews note the staff are often courteous, professional, very caring, and work well together, with some describing the experience as amazing and that they felt at ease. The office manager was very helpful. However, experiences with dentists vary, with some described as nice but also as lecturing patients. A significant concern is that simple consults take a very long time, with reports of being there for over two hours just for an exam and consultation without finalizing a treatment plan. The open floor area with dividers is mentioned. While some patients felt at home and had a few laughs, the high staff turnover is noted as unsettling. The practice explains needed work and costs in detail, but some patients report being given only a top-of-the-line option without alternatives. The process for obtaining records, like X-rays, can require an in-person visit.
Dr. Austin Kim was very kind and gave me all the information on what my plan is going to be. The office ladies were kind and amazing! Kerry was a sweetheart and helped me a lot!
September 2026
It was my first visit, and I'll be honest after reading the reviews I was scared. BUT, I had a great experience. Any questions were answered and I left with a complete plan for treatment and even though I have no insurance, Tha Aspen Dental plan made everything possible. I am grateful 🙏
September 2026
Had to go in for an emergency broken bridge and was able to get in the next day. Dr. Kim and Sha-Ronda the dental assistant were amazing and made the experience very comfortable. Dr. Kim is very funny. Ali was extremely helpful with billing and scheduling. Overall a great visit. Left feeling a lot better about my dental... read full comment
