These folks are the most friendly I've encountered at any branch, including the tellers and the management. Everyone is quick to greet me and help out every time I visit. Thumbs-up BMO.
September 2016
I was with M&I since the early 80's. When M&I Sold Out to BMO their service went to hell. I closed my accounts with them in December 2015 due to their incompetence. They no longer know their customer or how to treat them. The only thing I miss is their terrific online banking.