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“Needed to update an account and happily found I could schedule an appointment online. Very fast and easy to use. Appreciated the fact I could choose any branch location and specific person if I wanted to. Karla Castro from the E Racine Ave branch helped with our updates and was fast and very personable. She made our task very easy and we were out the door in less than 30 minutes.”
“I needed help with a loved ones account and Deidre Gibb was very helpful. I appreciated reviewing everything regarding the account and making sure I had all of the information.”
“Steven was very efficient and helpful, he understood exactly what I needed and was able help me right away. I bank in this location often and love their personal touch.”
“I was able to work with Oriana Ovalles & Sam Zarling for some comercial financing needs and they were fantastic to work with. Such a wonderful experience. Thanks so much!”
“Amy Kolasinski (Fraud Operations Manager) is a life saver! She and her team detected account fraud and immediately put a stop to it, calling me right away. She expertly guided me through the steps needed and made us whole again by the time it was done. Waukesha State Bank is lucky to have a professional like Amy!”
“Just opened a checking & savings after moving back from Idaho. Opened it up yesterday. 3/4/2026.
Kaylin J was super friendly, very helpful and very informative. I felt really good about the whole process thanks to her. *** If management sees this, she's an employee you hold on to, give that girl a raise.
Excited to see what it is like banking at this credit union.
This location was very clean and warm too.”
“This has been the best service anyone can receive Becky and summer are the most helpful people ever. Went above and beyond for me with a smile each and every time. I will continue to use citizens because of how kind and friendly they were”
“We worked with Aileen to close on our Heloc. She was fantastic and understanding as we brought our 1,2 year old with us. They have a table toy with things for the kids so that we could focus on closing.”
“Teller and branch Manager Ryan Stein were amazingly helpful. Ryan went above and beyond to try to help me with closing an account. Ryan’s customer service was outstanding. He was very patient and informative. I really appreciate the time you took and and care given towards my issue.”
“Absolutely all the good news and all the positive reviews about Mrs Malia an expert, skilled, and trustworthy Forex/Binary broker is 100% factual and true as I invested part of my hard-earned salary of $1,000 where Kelly Traded on my account effectively to be able to earned a huge profit of $13,000 after just 7 days trade on her extremely profitable Forex/Binary company/platform. "Opportunities don't happen, you create them." Now I’m persuaded, convinced and totally believed on Forex/Binary Trades thanks to Raymond Malia. Contact her @ What’s-app; +1 (818) 850-0792 E-mail;[email protected]”
“I didn't receive communication often from Joe, but when I did have questions, he was easy to reach and available. My clients filled me in on their loan process and it helped that they are well-qualified buyers, so that made the process a breeze. I would definitely recommend Joe and will pass along his information to my clients. Thanks, Joe!”
“Honestly nobody gives reviews unless they've had a bad time but I'm going to leave a good review because I always have a good time! Best banking, very personable, I love Francheska, Erika, and Christine so much!!!”
“We recently worked with Catherine Crivello at Tri City Waukesha during our Home Equity process and had a great experience. She was incredibly efficient, responsive, and helpful every step of the way. Catherine made the process feel smooth and easy to understand, always keeping us informed and answering questions quickly. Her professionalism and attention to detail really stood out, and we truly appreciated how seamless she made everything from start to finish. Highly recommend working with her!”
“I had a fantastic experience with Sean H., the Universal Banker at the Summit Credit Union on Spring City Lane in Waukesha. Sean was incredibly knowledgeable, patient, and went above and beyond to help me with my financial needs. Specifically, business banking. The whole process was smooth and professional. I highly recommend Sean and this branch for anyone looking for outstanding service.”
“Karyn was personable and professional. She was thorough in answering all of my questions and efficient in completing my requests for various accounts. Thank you, Karyn!”
“I moved from Summit Credit Union to Educators Credit Union. The move was done with COMPLETE EASE. Summit wouldn't hold my DPOA on file. Educators Credit Union has my DPOA document on record and if a transaction needs to occur, will require the identifying information to be shared, as required by law. Went in to pick up my debit card from ECU and I was able to pick which design I wanted and it was done within a few minutes. Everyone was super nice. Even got a welcome email from Gaoyi Yang welcoming me and answering a few questions I had. An email from a real person, not just an automated message from their system. Awesome! Love the round-up savings account linked with the debit account, and the ability to customize your cards! App is pretty simple to navigate as well. Even got a text for more information on a credit card application. Much preferred over phone call!”
9AM - 12PM
101 E Sunset Dr, Waukesha
Banks
“I rarely use this branch since it is on the other side of town, but my husband likes to go here because he knows that he can talk to a bilingual teller to make sure they understand what he needs & leaves happy. Thank you.”
“I enjoy interacting with the tellers! Have a blessed Christmas ?I was disappointed when I drove out and they were closed due to “weather”. The storm missed us and the roads were reasonable.”
“I have been having positive experiences at the Waukesha branch. Drive through is a little slow for my liking but tellers and bankers have always been kind, efficient, resourceful. I really like the Branch manager.”
“I have been a member of Landmark (Chabelco) CU since the early 70’s when I worked for Rex Chain Belt (Recnord) and the CU was a small building on a corner of there property. My wife, two children there spouses are all members. Over the 50+ years we all have bought houses, cars, personal loans, paid bills, etc and I can’t remember ever having a problem with any of the transactions.”
“After dealing with the impersonal nature found in large banks, it is refreshing to have the personal relationship of a community bank. What is the point of having a personal banker with a large institution when that person is either unwilling or unable to help. Rachel, Mike, and Wes have been fantastic in opening my new commercial and consumer bank accounts.”
“Debra helped me open a checking account and helped my mom reopen her checking account. She talked with us and helped us out. Talking with her about her Doggies and Cat was Fun. Great upgrade from last year. Making the associated bank my primary bank. Thank you so much and I’ll keep in contact and up to date.”
“Can't state enough how GREAT Nick and PNC were to work with this passed week. Professional, straight forward and no fluff. Really great across the board !!!!!!!”
“Shout out to Elizabeth as well as the management team here. Friendly service, and they were willing to make an exception in their policies to get me the flexibility I needed when I needed it - much appreciated!”
“I came in to cash an old savings bond today, and had the pleasure of working with Chase (the manager, not to be confused with the name of the bank ?). He was very efficient and personable. Such a simple task turned into a fun conversation that had both my husband and I laughing.”
“Excellent and prompt service! This branch is well run and always helpful. We have banked here many years and always were treated respecfully and had all questions answered. Highly recommend.”
“This is my local Chase branch bank. I have never had a single negative experience here. Cheerful, helpful, attentive Bank employees here. I've been banking with Chase for over 25 years.”
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“I had an amazing experience working with Jake, William, and Megan. They were extremely helpful, patient, and kind. As a first-time home buyer, they made the process very easy by providing us with informative and prompt responses. They were always available to answer any questions we had and were very patient with us throughout the entire process. I highly recommend them to anyone looking to buy a home!”