Griffin Ford Service is highly regarded for its reliable and professional vehicle care. Customers appreciate their quick and effective service, especially when dealing with urgent repairs like transmission issues, which the dealership often identifies and fixes promptly. Many reviews highlight the friendly and helpful staff, including service advisors who take the time to explain vehicle problems and next steps, providing peace of mind. The dealership offers convenient services such as vehicle shuttling and vehicle delivery, making the experience even easier for customers. Customers also praise the quality of work, whether it’s mechanical repairs or simple tasks like key cutting and remote programming. The staff is often described as going above and beyond, with some recommending the dealership for future vehicle purchases due to the excellent customer service from sales personnel. While some reviews mention waiting times during busy days, they still note the friendly environment and good amenities like a comfortable waiting area with coffee. Overall, Griffin Ford Service is seen as a trustworthy and professional place to maintain and repair vehicles, with a focus on customer satisfaction.
Griffin dealership is the best! The service on my edge titanium has been great and the staff are courteous and knowledgable.
June 2026
Fred Mayen Stuck to his word on everything he had told us about the Vehicle and Helped out alot for us to find one we liked
June 2026
My car died between Chicago and Minneapolis and the staff here went above and beyond to make sure I could still make it home today. Thank you Griffin Ford!
