Marshall Auto Body in Waukesha is highly praised for its exceptional service, quality craftsmanship, and friendly staff. Customers consistently highlight the smooth, stress-free process from start to finish, with clear communication and helpful employees making the experience easy. The team is known for their professionalism and genuine care, ensuring that each vehicle is repaired flawlessly. Many reviews mention that their cars, including high-end vehicles like Teslas, look even better than before the damage occurred, with attention to detail such as cleaning, polishing, and interior care. The staff often goes beyond basic repairs by cleaning and detailing the vehicle, charging the battery, and even adding small touches like cookies and cards to enhance the customer experience. Marshall Auto Body works well with insurance companies, handling all the necessary contacts and approvals, which simplifies the process for customers. They also offer loaner cars, including older models and Teslas, to ensure clients are not left without transportation during repairs. Customers report that the repairs are thorough and of high quality, and some mention that the finished cars look better than new, with no visible signs of damage. Overall, Marshall Auto Body is recommended for anyone needing vehicle repairs, especially for those with luxury or electric vehicles, due to their attention to detail, excellent customer service, and commitment to delivering perfect results.
Acura dealership sent me to Marshall for an uncommon request. I don't want to reveal what exactly it was so they don't get this request continuously but it needs to be told. I requested this and they jumped on it and fulfilled my request within 10 minutes without issue. Definitely my go to body repair shop. Hands down.
June 2026
Excellent service! I had extensive front end damage after an accident. They worked closely with the insurance company and kept me informed of progress. Car looks better than ever! Great job!
June 2026
Amazing service and helpfulness! My car had small but critical issue while I was driving on the nearby highway and when I pulled in they were willing to fix it right away. Very professional and kind. Would definitely come back when I'm in the area!
