PNC Bank is a financial institution that helps customers manage their finances with a range of products, services, and digital solutions. Reviews highlight generally positive experiences with customer service and branch operations. Staff members are frequently described as very kind, helpful, friendly, calm, and professional. They are noted for educating customers, creating a great environment, and working well as a team, even during stressful situations with rude or impatient clients. Specific assistance, such as helping to avoid fees on a business account or making banking options clear, has led customers to plan to do all their banking with PNC. The bank's ATMs are also reported to work well for deposits and withdrawals. Many customers express a willingness to recommend the branch to others based on the great customer service and efficient handling of both routine transactions and difficult circumstances.
Can't state enough how GREAT Nick and PNC were to work with this passed week. Professional, straight forward and no fluff. Really great across the board !!!!!!!
February 2025
Branch manager was very kind & helpful in educating me how to avoid monthly maintenance fees on our non-profit business account. Thank you for the great customer service!
May 2024
PNC is one of the best banks I've been too. Ms. Selena Campos was so helpful and she made everything so clear to understand. I wasn't planning on opening an account today but I was so impressed with everything PNC offered as well as Ms. Selena that I'm going to do all of my banking at PNC now. Thanks to Ms. Selena Campos
