Sam's Club in Waukesha offers members a variety of products and services at good prices. Members can shop early on weekdays and Saturdays. The store has a well-organized layout and easy checkout, with friendly staff. Some reviews mention positive experiences, such as a nice checkout clerk and a helpful employee who handled an angry customer well. The food court is praised for its reasonable prices, good quality, and tasty food, especially the kids’ favorite chocolate frozen yogurt. Customers enjoy the overall shopping experience but also share concerns. One reviewer was disappointed about missing favorite snacks like Famous Cookies and White Cheddar popcorn. Another was frustrated by the limited staff at the food court, where only one employee was working, leading to long lines and overwhelmed staff. They highlighted a young worker named Amber, who was left alone to handle food service despite being overwhelmed, with no manager present to assist. This reviewer felt the situation was unfair and expressed strong disappointment in the management for not stepping in to help. Overall, the store is appreciated for its good prices and organization, but some staff and management issues, especially in the food court, were noted as areas needing improvement.
