“Each time I go into this branch needing something, I am offered help and solutions. Yesterday Matt handled something fopr my wife and I in the utmost professional manner. Impressed!”
“Update (11/9/2023): Happily, I found out that there is at least one employee - Ronnel (sp?) from the bank formerly known as State Bank of Cross Plains. He was great when I stopped in and we got my expired card taken care of - thank you, Ronnell! He went a long way in improving my feelings about LakeRidge.I loved State Bank of Cross Plains but ever since Lake Ridge took it over, it's been an unpleasant experience. Staff are consistently rude, cold and condescending towards me. I never received my new card since the other is now expired. I will have to chase them down yet again so I don't get charged extra fees or penalties for declined charges on my stored card.”
“I spoke a woman on the phone and she was very professional and polite and we communicated together to delete an extra check account i had and said come in to sign closure paperwork then allowing me to put $20 towards the opening deposit. Make sure you pay the $25 opening fee or else you wont get a debit card till then.”
8:30AM - 5PM
304 E Main St, Waunakee
Banks
“I needed a bit of assistance so I went to this branch, met Bruni- thank you so much for your patience and assistance! This was a great experience- I love Summit!”
“Banking at the Waunakee location for the last 12 years and have always had a positive experience. Most recently wanted another checking account and had the pleasure of dealing with Hunter. He was very knowledgeable and professional. Thanks Hunter”