UScellular Authorized Agent - UltraCom Wireless Communications in Waupaca provides exceptional service from real humans. The staff, including Shayna, Jason, Kristi, and Lexi, are noted for being the best, super nice, friendly, professional, and amazing. They help with getting devices, solving phone issues, signing up for service, tracking lost phones, and setting up new iPhones. Customers report getting great deals, saving money from other carriers, and receiving help that goes above and beyond, even after closing time. The store offers the latest smartphone devices like the iPhone 15 Pro Max, along with special offers. The experience is described as enjoyable, with customers treated like a person, not just a number, leading to strong recommendations over the competition.
Waupaca wi us cellular agent Kristi Schaeffer is an excellent agent. I can honestly say she is the best customer service person I have ever dealt with in my 75 yrs. I can't say enough about her expertise and professionalism.
November 2024
Shayna and Jason were very helpful when I destroyed my phone. Shayna got the insurance claim rolling and the two of them worked with me to recover all of my data off the old phone. They even let me connect my phone to one of their monitors to allow for full transfer of the data. Very grateful for their assistance.
October 2024
Shayna and Jason was the best they help me and my 4 kids get all of our devices after close they helped so much thank you for having a great team!
