The Waupaca Walgreens pharmacy is noted for having very friendly, kind, sweet, and helpful people who provide great customer service. Staff are polite and do not let the fast pace affect their mood. However, the pharmacy is always busy and has experienced issues with short staffing, leading to unexpected closures. There have also been instances of a wrong prescription refill and communication problems regarding availability. Despite these operational challenges, many customers appreciate the staff's kindness, even offering treats to pets at the drive-thru.