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“I desperately needed cell service and arrived at the Wausau WI store around 3:12 and had service and was out the door by 3:26. Not sure of the girls name but she was very efficient.”
“The cellcom location I normally go to is under construction but all the agents were at this location so I was able to go in and fix the problem with my phone great customer service”
11AM - 5PM
226435 Rib Mountain Drive, Wausau
Mobile Phones
“Came into the store on 6/1/26 was really frustrated and upset because I was a US cellular but because of the merge I am now a t-Mobile customer and I wasn’t getting the help I needed on the phone from customer service when you call 611 so I went in and got the best customer service I’ve ever received from A guy named Gary was extremely patient understanding, helpful professional and a all around great guy”
“Called the 1800 cricket number and dude was totally useless. Couldn’t understand a word he said. Said no towers were down and it was my device when it was 3 different phones so hung up on him and called here and found out towers are down cause of wind. Took all of one minute when that moron had us on the line for 15. Called the 1800 number several times over the years and NEVER GET SOMEONE WHO SPEAKS FLUENT ENGLISH. NEVER NOT ONCE. CMON CRICKET THIS IS AMERICA!! Anyway GO PACKERS!! ? ?”
“Brian was wonderful to work with. He took the time to listen to my problem and gave me a way to fix it. As for the phone that was missed up by me by downloading something bad, he fixed that too!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Kaden and Marcus were a joy to work with regarding our phones. Kaden helped re-load a new phone and cleaned another for better charging. We are from out of state and they made us feel like home. They also helped our sister to find better service at a better price”