This PetSmart location has closed

226641 Rib Mountain Dr, Wausau WI 54401

About PetSmart

PetSmart is a large pet supply and services retailer that offers a wide range of products and services for pets. With over 10,000 items available in stores and online, it caters to dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations also provide additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The grooming department includes services for cats, with staff praised for their friendliness and expertise. Customers have had positive experiences with grooming appointments, noting that their pets’ coats, ears, and nails are well cared for, and that staff are accommodating even when appointments are late. The vet team is highly professional, knowledgeable, and caring, offering clear communication about pet needs and treatment options. The staff’s helpfulness extends to small animal care, providing reasonable prices and good advice for guinea pig and other small pet needs. However, some customers find the background music too loud, which impacts their experience when making appointments or shopping. Despite this, many appreciate the friendly service, especially from staff members like cashiers, and recommend PetSmart for a variety of pet needs.