Red Wing - Wausau, WI offers the Ultimate Fit Experience, engineered to get each customer into the perfect pair of work boots. The store has a very helpful, knowledgeable, friendly, and outgoing staff. The experience includes a comprehensive foot analysis using a hi-tech device to measure the correct shoe size and gait, identifying details like arch height and pressure points. This results in a tailored fit system, which may include supportive insoles, to keep customers comfortable and safe all day.
The staff is amazing, answering every question without pushing for a more expensive purchase, explaining the pros and cons of each boot. Customers leave with the right kind of boots for their specific needs. The service is delightful, providing a great deal of helpful information in a short time. The store also offers comprehensive after-purchase care, including complimentary oiling and lace replacement. Many customers report their best experience ever shopping for boots, highly recommend the store, and plan to return for future purchases.
Bought a pair of work boots and hated them the first week but they've been a lifesaver ever since. Seem of good quality and comfortable for someone who spends 10 hours a day standing on concrete
May 2026
The sales rep was real nice and I found a pair of boots that will use for riding boots
March 2026
Popped in today to get boots and insoles. Linda was VERY helpful and accommodating! I wanted to adopt her as my grandmother!! Best experience I've had at a shoe store in a LONG time!!
