Red Wing - Wausau, WI offers the Ultimate Fit Experience, engineered to get each customer into the perfect pair of work boots. The store has a very helpful, knowledgeable, friendly, and outgoing staff. The experience includes a comprehensive foot analysis using a hi-tech device to measure the correct shoe size and gait, identifying details like arch height and pressure points. This results in a tailored fit system, which may include supportive insoles, to keep customers comfortable and safe all day. The staff is amazing, answering every question without pushing for a more expensive purchase, explaining the pros and cons of each boot. Customers leave with the right kind of boots for their specific needs. The service is delightful, providing a great deal of helpful information in a short time. The store also offers comprehensive after-purchase care, including complimentary oiling and lace replacement. Many customers report their best experience ever shopping for boots, highly recommend the store, and plan to return for future purchases.
The sales rep was real nice and I found a pair of boots that will use for riding boots
March 2026
Popped in today to get boots and insoles. Linda was VERY helpful and accommodating! I wanted to adopt her as my grandmother!! Best experience I've had at a shoe store in a LONG time!!
June 2025
Dennis is amazing! So helpful! He remembered us from a year ago and is very friendly and personable. He is honest and will take care of you 100%.
