LeadCar Toyota Wausau Service Center is consistently reviewed as the best dealership customers have ever worked with. The entire experience, from sales to service, is described as great, professional, efficient, and honest. Unlike other dealers, there are no hidden upcharges, scams, or unpleasant surprises; the price is laid out transparently. The staff is very informative, kind, patient, and courteous, making customers feel like they have all the time in the world for them and providing VIP treatment. Communication is prompt, honest, helpful, and consistent throughout the entire process. The service department receives exceptional praise. The shop appears clean and the staff is professional. Work is thorough, prompt, honest, and extremely fair. They are transparent about what needs immediate attention and what can wait, providing honest advice rather than unnecessary services. They offer a shuttle service to locations in the area and pick customers up when service is complete. The dealership itself looks nice and presentable. Customers highlight the efficient and timely service, as well as the staff's willingness to assist with timing appointments for savings. The overall process is smooth, from initial order to final sale and ongoing service, with a team that resolves any issues immediately. This dealership sets the bar for others to follow and comes highly recommended for anyone seeking a kind, honest, and patient experience.
Great service. Very informative staff. Truck was done in a very timely manner. They provide shuttle service to wherever you want to go in the area and come back to get you when service is complete. My entire experience with this business from the day I walked thru the door and ordered my truck to today has been great.
February 2023
Very friendly and professional! Service was done in a timely manner. Thanks!
August 2022
Great Service......Great Service Staff!! Attentive to my needs and correcting any situations.
