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7:30AM - 4PM
10745 West Capitol Drive, Wauwatosa
Electronics
“Had a great experience with my emission testing! All employees were friendly and personable. They were efficient and answered all additional questions I had. It was quick to get my car registered immediately following the emission testing. They were considerate enough to put my car under the covered gas pumps after the testing due to it raining versus in the other parking area. It was a really kind gesture when walking out with my 4-year-old. Will continue to go there for emission testing.”
“I recently had a vintage tube amplifier repaired by Ultra Fidelis and the experience was entirely positive from start to finish.
Jon was very accommodating and expedited my repair due to my time/travel constraints. Dominique and his other staff members were also very polite and professional.
On top of their high level of service, the small but gorgeous showroom is packed with beautiful pieces of audio equipment on display!
Highly recommend Ultra Fidelis for anyone looking for new/used HiFi gear or equipment repairs. Thank you again, Jon!”
“This location often has items that I am looking for in stock when other stores have to order. I have purchased quite a few things there over the years. Never a problem.”
“My husband and daughter visited your store on August 8 looking for NeeDohs, and I wanted to recognize the outstanding service they received from Matthew, who was filling in in the toy department.
Matthew was incredibly helpful and kind. He took the time to go into the back to specifically look for the NeeDohs they were hoping to find—and he found them! Throughout the interaction, he was polite, friendly, and genuinely positive.
This is exactly what great customer service should look like. Matthew went above and beyond to help, and our family truly appreciated the extra effort he made. Please pass along our thanks and let him know his kindness did not go unnoticed.”
10AM - 8PM
2500 N Mayfair Rd #525, Wauwatosa
Electronics
“This location stands on top when it comes to business and protecting customers information. These raggedy kids came in trying to activate an account. The rep put the information in their system and not even 3 mins later they got a call to stop activating and call security. I have never seen punks run so fast in my life!”
“Don helped get my my mom's phone data network browsing moving faster . The network data connection to the cell towers needed resetting because it was stuck on one cell Tower pinging no matter where we went. So web browsing was moving slower than a dead snail. Rare problem on phones. Very much appreciated. It's a Samsung Galaxy A53 5G on Consumer Cellular.”
“This place has the customer service that I have come to expect with TMOBILE. Trez had me taken care of in 5 minutes. It was a simple pain free actually enjoyable visit.”
“First time at this location. The young man proply greeted me at the door. I told him I like to pay my bill. And he inform me of their pay machine, but didn't accept debit card. I asked if I can pay through his tablet . And yes I could do that. In and out in 5 minutes ni questions asked.”
“Britney was absolutely amazing. We had a very difficult dilema (were told it would be impossible to do at three other places), and she just Did It. With a smile and a “No worries. We can do this.” She was so calm, knowledgeable, efficient, kind, and empathetic, it was unbelievable. I cannot emphasize enough how grateful and amazed we were. Just the absolute best customer service ever!”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“Very helpful to look at and compare dishwashers in person - appreciated the help of Scott and Joel as well as the quick delivery and disposal of the old appliance.”