UW Credit Union is a member-owned financial institution known for its excellent service and many local offices. The staff is consistently described as helpful, pleasant, and professional, providing immediate and gracious greetings. Members appreciate the full range of services, from lot loans and car loans to financial check-ups and life insurance, noting that officers are fantastic to work with, smart, knowledgeable, and precise in guiding decisions. The remodeled Wauwatosa branch is noted as being very open, modern, and clean, with a convenient kids area. While service is highly praised, some feedback mentions a lack of privacy at the counter during transactions. Overall, members recommend the team and stay with the credit union due to the quality of service, good rates, and the combination of helpful staff with world-class technology and a convenient network.
We are working with Edi Omar on a HELOC and it was great to start. We had a communication error through the next steps. After talking with him again, he was able to understand our situation better. He has gone above and beyond expectations to make sure we were taken care of. Highly recommend his services!
April 2024
Great and friendly staff. I have been going to this location for almost 10 years now and the processes only seem to get more smooth.
December 2023
Alejandra Pena acted as my liaison with the Loan Officers. She listened to me and answered all my questions.
