Extra Space Storage located at 11100 W Cleveland Ave in West Allis, WI offers a wide range of storage options, including drive-up units, climate-controlled units, and warehouse space. The facility features large, clean, and easily accessible units with wide drive aisles, covered loading bays, a loading dock, and a heated loading bay. Customers appreciate the convenient freeway access, drive-in building, parking spaces, elevator access, and secure electronic gate access, all contributing to a hassle-free experience. The staff is known for being friendly, helpful, and accommodating. Several reviews highlight the exceptional customer service provided by team members, especially during the rental process and unit upgrades. Staff members are described as knowledgeable, professional, and going beyond expectations to ensure customers feel comfortable and informed. The manager on site and staff like Joanna and Jeremiah are praised for their helpfulness, making the process smooth and fast, whether renting a unit for the first time or upgrading to a larger one. The facility is well-maintained, clean, and secure, with added features such as deliveries accepted and ADA compliance. Overall, Extra Space Storage is a convenient, professional, and customer-focused storage solution, recommended for those seeking a secure and accessible place to store their belongings.
This location is much more nice than where we were at. More space to move around inside, plenty of room for driving through. Clean, and easy to get to our units. Brionna is awesome making sure to explain things to us, and that the facility is kept up. She's one heck of a nice person to deal with.
May 2026
Extremely clean. The staff is especially attentive and helpful. Very knowledgeable. I would highly recommend the facility.
May 2026
Had a great experience with Shaniqua today. Great performance and has a positive attitude.
