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December 2023
Absolutely terrible experience with them since they have taken over for first Midwest.
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March 2023
Both tellers were incredibly rude and annoyed throughout our entire interaction. Instead of clarifying and assisting they immediately became defensive and ended my service as quickly as possible. I was given the excuse, "I don't know I'm not from this branch" and attitude when ensuring I was getting what I needed.
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July 2022
I have been on hold for 3 hours!!! This is insane, just trying to activate my bank card!