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“It was a superb experience led by a superb lady named Amy at the Bank on Oklahoma. On the phone, Amy was clear, concise, and lacked a considerable absence of being cantankerous. Amy answered my questions with aplomb. Thank you Amy. I went to the bank in person and was happily in the presence of Amy, who handled my duo transaction with precision. I will be back to Equitable Bank thanks to you know who. Amy, Amy, Amy. It was the first time I met up with her bank prowess. It was nice. My Certificate of Deposit and Money Market accounts are in good hands, not all state but Amy's hands. The above commentary may appear grandiose but it is fact.”
“Mariah was Amazing!!! I came in so upset she took the time to explain everything to me.. made sure I understood. Gave me great help.Truly an asset to this location/company. I thank her for all her help.”
“I found out that my bank no longer counts change for its customers when I brought in my bag of change, the piggy bank was full. I asked since when and I was told it's the new policy but we can give you the sleeves and if I roll it they will take it that way. So let me get this straight, your the bank and you don't count change anymore, WTF that's the only reason for me to come into the bank any more. What do people do with the change bowl when it's full now ?. Well now it's time to call other area banks and see it someone still counts change, WTF it's done by a machine stuck in a corner. NSB picked up the phone with a live person and no prompts/menu to listen to get to the right person, the live person said that they would be glad to count my change even though I'm not a customer which I'm sure there is a charge for non customers. I was promptly greeted when I walked in and shown the change machine, yes it's in a coroner and automated. While my change was getting counter I was introduced to Marie the branch manager who wanted to know what brought me in after hearing soome of my story from her office about my big name bank. Marie explained what NSB has to offer me as a customer so I decided to start with one account for now and see where it goes, no charge for the coin counting now because I'm a customer and I think it was about 5% for non customers With the the great service I was shown as a non customer I ended opening an account before I left and I have to rethink my relationship with my big name bank. I knew nothing about NSB before I walked in today and I just looked at banks on the internet but I think I have found a better bank experience.”
“Adrianne I believe was her name was absolutely amazing! She made the experience so great and was very good and explaining everything!! Would absolutely go back just for her!”
“They listen well and fix problems, or human error even if it's mine!If I suggest a change for crime, they are on it. Thank you. I'm bringing you treats next time. How does raspberry mini donuts sound from Sentry 92nd and Lisbon?”
“At a glance, their reviews appear wide & varied. However, my encounter revealed an atmosphere nothing short of unmatched professionalism, incredible tact, & unyielding respect.
Though I only bought a CD, it's clear to me that they Shine Like Gold!”
“When I was having trouble filling out my income tax forms, Merilee S. from the best bank in West Allis, saved the day. While my records were incomplete she provided me with accurate transaction records for the entire year in less than two hours while taking care of everyone else who needed assistance. You guys have my loyalty and gratitude. God Bless you. Jerry Weitzer.”
“I'm only reviewing their phone-banking here as I haven't actually been to this branch yet: the rep was incredibly fast yet thorough and resolved my inquiry in 2 minutes, flat!”
“I had an exceptional experience with Peoples Bank! Their customer service is truly outstanding—every interaction was professional, friendly, and efficient. The team went above and beyond to ensure all my questions were answered and my needs were met.
What truly sets Peoples Bank apart is their commitment to providing excellent financial guidance. They took the time to understand my goals and offered tailored advice that made me feel confident and supported in making informed decisions.
I highly recommend Peoples Bank to anyone looking for a banking partner that genuinely cares about their customers' success. Thank you Mrs Jones, Jeff and Nancy for the wonderful service!”
9AM - 5PM
10635 W Greenfield Ave, West Allis
Banks
“I have nothing but great things to say about empower. I’m in the process of rebuilding and they have many offers to assist with that, looking forward to refinancing my car.”
“I relocated 1 yr ago today. I can't tell how much my banking experience has improved since the merger of Apple Tree credit union with Advia has has improved being a long term member of Advia. WOW!”
“Associated Bank has been great! The app is excellent. My direct deposits are always 3 days early! While I do most of my banking online, they have very nice personal bankers when I've needed them.”
9AM - 5PM
2678 S 108th St, West Allis
Banks
“I'm only rating this branch a five because of the nice gentleman with glasses he is nice young man he helped me with the atm.
The second time I came was about last week or so I walked in I wanted to ask him to help me again but he was getting yelled at by his coworker the one with the curly hair. You know people make mistakes but yelling at other people cant fix mistakes and its not the right way to treat your coworkers. Because when he walked out that room and he started chatting with me and he was looking around and people were staring I felt bad for him he looked very stressed about something but that didn't give him an excuse to not smile in my face and greet me and ask me about my day I hope I come back one day visit him he is very nice I think his name was Dean if I'm not mistaken.
Dean buddy I hope your doing fine whenever you get the time to read this message.”
“Landmark Credit Union is awesome. The associates in every department are professional, knowledgeable, friendly and helpful. I highly recommend Landmark Credit Union.”
“I really like this BMO branch — the tellers are always friendly, helpful, and provide great service every time I visit. It’s clear they care about their customers.
However, during my last three visits, I did notice an unpleasant odor in the branch. At first, I assumed it might be a one-time thing or perhaps from another customer. But on my most recent visit, I was assisted by an older woman at the teller line, and it became clear the smell was coming from her. She later had to help me at her desk, and the odor only got worse.
While I truly appreciate the customer service at this location, I believe it’s important to maintain a professional appearance and hygiene when working in a public-facing role. Also, it would be helpful if staff could slow down a bit when counting money and explaining transactions, just to ensure clarity.
Overall, I still enjoy coming to this branch because of the welcoming atmosphere and efficient tellers, but I do hope management takes this feedback into consideration.”
“I'm so happy I found this place! Justin helped me open a few accounts here and the tellers were so sweet and accommodating answering all my questions. I will be seeing them a lot at this branch and hopefully other branches. Costumer service was awesome and they made me feel so welcome. My experience was beautiful and genuine ?!!! I give Justin and the tellers 1,000,000 stars ? Thank you so much for helping me with my needs I truly appreciate it!!!”
“A great place for your business and personal banking. I love the fact they have $0 maintenance fee for the basic business Account. I had a great Experience and my banking Specialist wan Erica . She was informative and patient while completing the process .”
“Sara K was extremely helpful! I sat with her for over 3 hours due to other departments not giving us a clear answer. She continued to wait on hold for hours and made sure I had an answer before I left. I recommend scheduling appointments with her if possible!”
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“I love my bank but can you please update your ATM!! I gave up using it after multiple times it failed to take my money and the bills were nice and neat, no folds and it was under the bill limit. Nice bank needs a nice ATM. Thanks!”