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November 2023 by Theresa C
Today was my first time at Wisconsin Vision. I was able to book an immediate appointment 2 days ago. My vision has drastically changed the last few months and was concerned and needed a place that could help me as soon as possible. From the moment I walked in I was greeted and helped. Tracy was amazing and walked and talked me through everything. She was not only extremely knowledgeable but also very pleasant. I was not rushed during the test, the exam or the fittings. The Dr was also great and explained what to expect with the new trial contacts and glasses. With the vision change all of a sudden it would take a few days to get use too. I know I'm off to a good start if I can actually do this review without struggling! Thanks for be thorough , friendly and professional. I can't wait for my call that my glasses and contacts are in and thanking Tracy and the wonderful staff again.
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November 2023 by Jennifer Petrovich
Love this place. Very warm and friendly feeling. Everyone I talked to was very nice and informative. Tracy Lopez was a very friendly and kind person. Thank you for making me feel comfortable and knowledgeable of the products.
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November 2023 by Rachel Olson
I always have a great experience here! They are always quick and polite when adjusting my glasses. When getting my own exam I mentioned some vision concerns I had with my 5yr old, they got her set up with an appointment to address the concerns quickly. Tracy is wonderful, loves helping you pick a good pair of frames to fit your vibe. She’s the best! I’ve worn glasses since I was a child, been to a lot of eye doctors, this Wisconsin Vision is the best!
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November 2023 by Tracy lopez
I am an optician at the West Allis Wisconsin Vision and I’ve worked for the company for the past four years. I wanted to write this review to let others know what a wonderful company Wisconsin Vision is. I feel their integrity and commitment to stand behind their product is 100% and they will do everything in their power to make their customer satisfied. (I know I’ve seen it). I feel if they treat their customers like this they have to treat their employees the same and they do! If you’re looking for new glasses, I really suggest you try Wisconsin Vision and if you’re looking for employment, this is a really great company to get in with. It’s family owned and I love that the owners know our names! I do not feel like a number I feel like I matter and am valued.
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November 2023 by Joanne Kurth
I worked with Adam to pick out frames. After he saw what I was going for, he really made it hard for me to pick a frame! He grabbed choices that were exactly my style. Super friendly and easy to work with. I've been going to this store for a couple years and have nothing but good things to say about my experience and quality of service.
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November 2023 by Teddy P
Went in to pick up my glasses. I told them they didn’t feel right. The manager replied that I should give them a try, that they were new. So I went out and tried them. The glasses were not good, I did not feel safe with them. I went back a few days later to return them, I wanted my money back. He said they don’t give refunds. He looked at the new glasses with a machine, he looked at my original glasses with the machine, and said they’re different. He said he could make the new ones like the ones I was wearing. I said no. He would not refund my purchase, did not want the glasses, so I left. So, what good was the eye exam to get new glasses? Beforehand, I called my insurance company and informed them the glasses were not right, could I return them for a refund? They said ‘yes.’ I did the same with my credit card company and asked them the same question. They said ‘yes.’ I don’t trust Wisconsin Vision to get the glasses right. I am displeased with their work and disputing the charges.
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September 2023 by Karol Brennan
I just had my first visit at Wisconsin Vision and it was a wonderful experience! I love the telehealth system and the state of the art exam - no more puff of air!! I worked with Adam at the West Allis location and he was fantastic. He has a great “bedside manner” if you will. He made me feel completely at ease in spite of my anxiety when it comes to things being near my eyes. Very friendly and kind. He worked with me as I picked out my glasses, pulled my insurance information and made sure I got the best I could with my insurance. Thanks Adam! Can’t wait to get my new glasses and sun glasses!
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September 2023 by Michael P
The folks here welcome to me when I entered and I said that my glasses were out of adjustment and that the top of my nose was getting sore. Will he not only just adjusted them but he put on new nose pads for me. Of course you wash them but then he went a little further and even took off some of the paint specs that I had from the day's work. Thank you
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August 2023 by Taylor Winter
Chase was great! He helped me through the whole process of my eye exam, getting trial contacts and purchasing my contacts.He’s very knowledgeable and helpful. I really appreciate how he made the process smooth and easy!
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August 2023 by Michelle Boening
Great experience working with Chase! My exam went smoothly and he helped me choose the perfect frames. Thanks a million!
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June 2023 by Kyoko Keota'sPham
Shy helped me with my eye exam and she was very nice and incredibly professional! Everyone there is friendly and the process is always easy. Thank you!
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June 2023 by Renee Passow
This was my 1st visit to Wisconsin Vision and I had the best ever experience! Shy Ann was the one who did my exam, let me tell you their exams are like me seeing my eye Nero! This has me sold on them right away!! Then the doctor was also amazing (Karen Mohar). I was able to use discounts and Shy and I had fun trying on frames, of course the ones I fell in love with were the Ray Bands.. I said when I come into like $400 I will be getting those !! :LOLPlease if you have difficult vision issue come here because I do and they didn't have any issues to get me the correct script.Love to Shy and team... THANK YOU
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June 2023 by Takarra Hightire
My children and I visited this location and worked with Chase and Tina (I could be wrong with her name). Tina was very patient with my 5 year old and made sure she received the best telehealth exam with the nature of technology and a young child. Chase answered all questions I had and was very knowledgeable about his role. I usually use a different location but would definitely return here for the same experience.
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June 2023 by Elizabeth Mitschke
Today I had my first eye appointment in far too long. Chase was the associate who helped me the entire visit. Not only did he clearly explain to very step through the process, but he even helped me pick out glasses!
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April 2023 by Jeffery T.
I had a wonderful experience when I recently visited Wisconsin Vision on Miller Parkway. Upon entering the store I was greeted by a wonderful person by the name Risha. Risha was all smiles and was very helpful for the entire time I was there. She was kind and was able to answer all of my questions ranging from my insurance status to the various types of eyeware that was available to me. Risha took her time and made sure I was well informed before making my decision on a pair of glasses. This is why I continue to come to Miller Parkway. The customer service is wonderful and Risha is amazing.