Appliances in West Bend, WI

“The store always helps me out when I have vacuum problems. In 2 minutes the technician found the problem and instead of encouraging me to buy a new vacuum, he split a package of two belts into one. When I need a new vacuum, this is the man to whom I will come. A few years ago I had an oreck handheld for which I needed a new hose. Not only did I get a new hose but a much longer and durable one than originally had come on the machine. I can't say enough good about this business.”

“This was our second delivery from Bergmanns and I highly recommend them! The delivery crew was very knowledgeable and polite. I would certainly recommend them and will purchase from them again!”

“I want to give a huge thank-you to Relly and Manager Steve at Home Depot for their outstanding customer service and for going above and beyond to help me with a special-order window purchase.

Relly was incredibly helpful throughout the entire process. He took the time to carefully go over all of my questions and even contacted the Andersen representative directly to double-check the details and make absolutely sure my windows were ordered accurately. His attention to detail gave me confidence that I was placing the order correctly and that everything would be exactly what I needed.

I also want to give a special thank-you to Steve, the manager, for his tremendous help. He patiently answered all of my remaining questions and went the extra mile by reaching out to other Home Depot stores to see if they could help get my order picked up more quickly by using inventory available at other locations. That extra effort made a huge difference!

Both Relly and Steve were incredibly patient and helpful, even with all of my additional phone calls and questions. Not once did they make me feel like I was being a bother or that I was asking too many questions. They took the time to double-check everything with me and made sure I understood the order and placed it correctly.

Customer service like this is truly appreciated. Relly and Steve are excellent examples of employees who genuinely care about helping their customers. Thank you both for your patience, professionalism, dedication, and for going above and beyond to make sure my special order was handled correctly. Five stars all the way!”