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“okay I came into the store October 18th and javarius help me out. Yeah was awesome I appreciate it and I say thank you and I would recommend him again ❤️❤️?”
“One of the best experiences i’ve had with a phone company in a long time. Nini was very helpful and patient and made the process of getting a new phone very easy . She was such a pleasure and I would 100% recommend.”
“Alex came in clutch!!!! Fr was having the worst day of my life with the Verizon’s insurance customer service and I came in and he helped me out like no other! I was ready to switch to T-Mobile but Alex talked me off the ledge!!! Super appreciate all the information he gave me; because of Alex I was able to resolve my issue in 20 minutes unlike the 4-5 hours I spent with other people!”
“Very good service! My phone screen were damaged for two days. I reach out to alot phone repair and it was so pricy, so I contacted swift tech and ask for an estimate and they give me a very reasonable price compared to other phone repair locations. I were able to get my phone screen change on my galaxy s22 ultra on the same exact day and only have to wait for 20 minutes. I can say I'm very impressed and satisfied! Thank you! I will definitely come back to this place again in future if needed a phone screen replace again.”
“⭐⭐⭐⭐⭐
Outstanding experience at this AT&T store!
We had an exceptional customer service experience thanks to Facundo, who went above and beyond from the moment we walked in. He was extremely patient, professional, and knowledgeable as he helped us choose new cell phones and set up our home internet service. He took the time to explain every detail clearly, answer all our questions, and make sure we understood all the options available.
Facundo made the entire process smooth, easy, and stress-free. We never felt rushed or pressured—only supported and guided. His positive attitude and dedication truly stood out.
We are very happy with our new phones and with the service we received. Everything is working perfectly, and we left the store feeling confident and satisfied with our choices.
We highly recommend this store and especially Facundo for anyone looking for excellent customer care. Truly a 5-star experience!”
“This started as a 1 star review for their reward center. I was at a dead end on the phone, so I posted my troubles on the store site hoping someone here could help me. Thank God for Juan, the regional store manager. He reached out to me and we had a very nice conversation and he was able to make an awful situation right. Thank you!?”
“The manager Mr.Josh was very customer oriented and helped with my upgrade and found other discounts I was eligible for. Keep up the great work Brookfield location rocks!”
“Excellent service from start to finish. I was particularly impressed by Ben, who went above and beyond to assist me. He was very courteous, professional, and understanding regarding the issues I was having with my device. The repair was handled perfectly, but the standout customer service is what will bring me back.”
“Malik was incredibly professional. Because we were transferring a line from a consumer account to a business account, he needed to call att to complete the process. His patience was better than anyone I've ever dealt with especially considering the fact that he was hung up on the first time, the second person who helped was unsuccessful at completing the transfer and he had to explain himself three separate times. He was also great at greeting other customers as they walked in ensuring that they were taken care of as well. All around exceptional customer service. We appreciated Malik's efforts greatly. Thanks so much Malik!”
“I called the store and spoke with Tyler about my phone issues.Tyler offered to take a look at my phone. When I got to the store and presented my phone he put me at ease and said no worries . Tyler was knowledgeable and proficient and friendly . I believe Tyler takes pride in his customer service. Thanks again my phone is working .”
“I took my phone in complaining of choppy static noise during conversations. The kind gentleman cleaned the speaker and microphone and my conversations are 100% clear now. Thank you Kind Gentleman”
“Verizon is now on the 2nd floor of Maifare Mall. The overall atmosphere was very nice and comfortable. Ali Rivera was very friendly and made me feel really welcome there. I was shopping for iPhone 16 and iPad mini, and Ali found the best deal for me. I got ProMax and as a replacement of my iPhone 14, and, including the new iPad, my monthly payment remained practically the same - incredible! Ali, you are the best!”
“My experience at the AT&T store on County line Road was great. I walked in no weight. Pernell was my customer service person and he did everything I needed him to do and was kind and patient.”
“Had a pretty damaged phone due to it being thrown onto the ground, and had it fixed with good parts. Got my appointment scheduled literally the day before, had great customer service, and they fixed it faster than they said. If you need to go anywhere, I would recommend here.”
“I came in expecting to get $400 ish in trade ins and by looking at our plan and optimizing how the phones were being traded in they got it over $800!! Very happy with the service I received!”
“I am so glad I came to the oak creek location. I got to work with the store manager, Jake, and he was fabulous! He saved me over $60 a month an even got me 2 new lines and a watch! Thank you!!!”
“I wrote a bad review on here the other day. We went back today and they were very helpful. The store manager was great. The only advice I would have is if you don’t have time to help customers acknowledge them right away and let them know.”
“Fantastic, friendly, super knowledgeable and approachable staff at this location (and the Milwaukee one). They handled a multi-week battery and button fixing saga with the highest professionalism and care. I will definitely come back here!”
“I visited the AT&T store to have my replacement phone activated and to transfer all my data from my old phone. I was helped by Victoria, who greeted me as soon as I walked in and was ready to assist right away. After I explained why I was there, Victoria let me know that I actually qualified for an upgrade and could get a new phone instead of going through with my replacement claim. I wasn't sure what I wanted to do and went back and forth between keeping the replacement phone or purchasing the new iPhone 17
Pro Max.
Victoria was so patient and understanding throughout the whole process. She helped me complete the purchase, but when I changed my mind and decided to stick with my original plan, she was just as kind and helpful in canceling the order. Even though the store started getting busy, she managed to help other customers while still checking in on me and making sure I was taken care of. I felt bad because I was there until closing, but she never made me feel rushed.
Victoria truly went above and beyond! AT&T is lucky to have her — she provided excellent customer service from start to finish. I'II definitely be back when I'm ready to upgrade. Thank you again, Victoria!”
“Casey was absolutely wonderful! He really helped answer all of my questions and made it a painless process. I had a bad experience at the Brookfield location prior to coming in, and immediately Casey was so warm and welcoming it really turned things around. Really great customer service; I’ll definitely be back to this location!”
“Dre was great in helping us with our purchase. It was a bit tricky but he got it done. Three other customers came in after us. He helped everyone equally and kept us focused on what had to be done. Great experience!”
“Nick did a wonderful job getting my dad a new phone without a hitch! He was courteous, polite, and effective. As always, I highly recommend visiting this store over most other stores.”
“They Sold Me A Used iPhone & 2 Weeks Later The Charger Portal Wasn’t Working. I Took The Phone Back And they Fixed It No Problem! The Light Skinned Mann& Dark Skinned Lady Very Helpful. I Highly Recommend!!!!”
“Really outstanding customer service by Olivia and Noel. Much appreciated and you’ve made us customers for life. Thank you for the excellent communication and help getting new phones and everything off of our old phones.”
“Great experience with Floyd being very helpful, but I think it's ridiculous that Verizon wants customers to purchase a brand new phone just to save a little more money. Especially when my phone is in excellent shape!”
9:01AM - 6:01PM
1138 W Historic Mitchell St, Milwaukee
Mobile Phone Accessories
“I'm from out of town and of course I break my phone! Luckily, the owner Malek was in and took great care of me. He also gave me a great deal on a screen protector and cell phone case! He's truly a life saver!”
“Be nice to the nice folks that work at this store! It seems like there can be a bit of a wait but the employees treated everyone so kindly and with so much patience. Daniel was such a pleasure to work with and I think he deserves a raise.”
“I do love is cellular however sometimes when I go to the store close to where I stay they only charge me $42 they don’t charge me $50 some dollars with the tax and tell me that I have a bucket balance and don’t have to pay until June. Then I found out that I had to pay $12 something more because the person at the store didn’t include the tax if I didn’t pay the $12 by the 5th I would lose my services or my cellphone would be turned off. That’s so unfair. I was thinking about going today and paying with cash. I hope this situation doesn’t happen again. Otherwise I am happy. See the whole purpose of me paying my bill early is so I don’t have to worry because I am on a very tight budget”
“Deseree was wonderful, this is a great store.THE MANAGER was Awesome to me and after my nightmare with EVIL DECEPTIVE SPECTRUM IT WAS PURE HEAVEN TO HAVE JACOB SAVE ME.! THANKS ATT”
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“We came in the store and was welcomed by a very nice sales rep named Ashanti. She helped us with getting service with us cellular with great customer service and want to say thank you.”