Victra is a Verizon Authorized Retailer in Franklin, WI, committed to providing a great experience for customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The staff, known for their knowledge and dedication, aim to connect technology to life in a trustworthy and enjoyable way. Customers have praised the exceptional service provided by the staff. Floyd is noted for his patience and thoroughness, helping customers set up new phones and transfer data seamlessly. Brandon has also received accolades for going above and beyond to secure the best deals and assist customers with upgrades and transfers, even while managing multiple tasks. Jovo is recognized for his calm demeanor and efficiency, effectively resolving complex issues while ensuring other customers feel attended to. Many customers express their satisfaction, stating that the drive to the store is worth it for the high level of service they receive. Overall, Victra stands out for its friendly and helpful staff, making it a reliable choice for wireless needs.
Elijah was awesome! He was great to work with and helped me get some great deals!
July 2026
Elijah was super helpful!!!! He was very professional and offered great customer service. The store was clean, safe, and well kept. This was the best service I have received in ages! A+ don’t go anywhere else!
July 2026
Elijah went above and beyond. The customer service was excellent. 10/10 recommend.
