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“Yesterday, I was having some problems with my account and stopped in the office at 105 W. Silver Spring Dr., and Jessica O. was there to help me. Several issues popped up with both the mobile app and the website, and Jessica spent over an hour with me, patiently helping me. We both maintained a sense of humor and she made it a completely pleasant experience. I know I took a chunk of time out of her day, but she never wavered in her commitment to solving my issues.
I appreciate it so much, she is a rare gem.”
“My mother passed away in May 2023. She lived in Hawthorne, California and I lived in Milwaukee, Wisconsin. I was her trustee; thereby, timely fiduciary actions were warranted. PNC demonstrated empathy, professionalism and with-it-ness during the process of handing her accounts expeditiously.”
“A huge thank you to Manager Michele at Whitefish Bay Brunch for being incredibly professional and helpful! You went above and beyond to assist my real estate clients at the last minute before their closing, and I’m truly grateful. Your excellent customer service made a real difference—thank you, Michele!”
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“Wow it's been a long while since I've been to a bank. This was a swift and easy experience as far as bank visits go. I had to deposit a check and my phone app for some reason kept giving me an error, so I decided to go in and do it the old fashioned way. It's all street parking here, but there always seems to be plenty of it in this area. My son and I parked up and were in and out within five minutes. We were called up to the desk by an employee who was certainly mundane about being there, but he got the job done. I like how easily they can look you up now - just inserting your BMO debit card into the reader at the desk. This location could probably use a facelift, as it still has all the old-school bank furniture and decor. But apart from that, it's just your straight forward BMO. I wouldn't hesitate to return for future bank needs.”