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January 2024 by Vern Wagler
I never had worse service anywhere than at this Wisconsin rapids store....both people had no idea what they were doing and kept calling a different manager for answers... waited in line for a half hour than waited for the safe to open up only to find out they didn't have the phone they said they had... than went with a different one and didn't get the switcher price so finally ended up leaving without anything and hour and a half later...you guys seriously need to get people that know what they are doing its bad for buisness
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September 2023 by Sarah Kucharski
The employee that was working was such a big help! Online customer support was awful. In store was much smoother and she made sure everything was in working order before I left!
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July 2023 by Kim Schmid
Lady working was great. She was able to fix our problem.
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February 2023 by Azend'e Coley
My Caller ID was a business name. Cricket Wireless recycled the number from an old business. When I made calls, people and companies would decline because they thought the calls were spam. I called the store in Wisconsin Rapid, and Carly, the Store Manager, recommended visiting the store for better assistance. The store was clean, and the associates greeted me with warm smiles. Carly and her Sales Associate, Tara, worked together to resolve my issue. They were personable and kind. Carly exhausted all resources and explored any potential avenues leading to a solution. In the end, I had to change my number, but I was shocked by their tenacity and effort throughout the whole process. I highly recommend this location to anyone needing assistance or seeking a new cellular provider.
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February 2023 by Joe Shmo
I would give Cricket a better rating but they charge you for paying in store, and they charge you for making a payment on the phone unless you agree to a monthly payment plan it's wrong and that's why
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December 2022 by Donna Tartaglia
Outstanding and very friendly, kind and patient.thank you Carly and Tara, I appreciate you both.
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November 2022 by Kenneth Haines
Their customer service is excellent. No issues with their phone service. Their prices are comparable and competitive with other Companies in areas. No long term contract though.
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July 2022 by Mark Panzer
Very helpful staff. They were amazing and kind.
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March 2022 by Felicia Pataska
They should get 2 stars.
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December 2021 by KingGodzilla 2033
Lazy worker did not help combine accounts
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September 2021 by Tammy Lowell
Very helpful and knowledgeable
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May 2021 by Angela Bryant
Awesome Lady's there very helpful
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March 2021 by Derick Goltry
Always helpful with the latest technology and friendly service!
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February 2021 by Matt Blanchard
Excellent plans with opportunity to save on your bill
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February 2021 by Dan Smalley
Amazing service
