Cricket Wireless Authorized Retailer offers helpful in-store support, with staff members who are friendly and dedicated to resolving customer issues. Customers appreciate the clean store environment and the associates' warm greeting. The store staff, including managers and sales associates, work hard to find solutions, even exploring all options when problems arise. While some customers experienced challenges with online support and billing, the store staff's effort and tenacity shine through. Customers also note that the phone service is reliable, prices are competitive, and there are no long-term contracts. However, some concerns include additional charges for in-store or phone payments unless a payment plan is chosen. Overall, the store provides personable service and good assistance for those seeking cellular services.
They help with everything every time I go in there. Recently I have had a number of issues and they always have an answer. And they are very happy to help.
September 2025
The staff was so patient with me. They are very well mannered and showed a lot of professionalism. Had a good chat about all sorts of things! Good people overall 😁
September 2023
The employee that was working was such a big help! Online customer support was awful. In store was much smoother and she made sure everything was in working order before I left!
