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March 2024 by Hector Corral
Great customer service at the WR location Carly is very helpful answered all of my questions and concerns thank you once again .
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February 2024 by Brian Auman
Great service
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February 2024 by Carole Melso
Julie was very patient and helpful with my situation. She set me up with a phone and accessories despite my original lost phone.
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December 2023 by North Meets South
Diego was well informed, helpful, and friendly. He helped us with a number of things and was able to find some discounts for us as well.
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December 2023 by Jodi Benson
Donovan was awesome!! I went into switch my service. Donovan answered all my questions and set me up with my new phone. We chatted as my billion pictures were transferring. Thanks for the great customer service!!
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December 2023 by Gerard Iverson
Carly was extremely helpful in getting us a new phone and transfering data between the phones. Thanks Carly for a great experience with your Verizon Retail Store.
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November 2023 by Donna Reber
Diego was extremely helpful and pleasant throughout the process of buying new phones and transferring our service from ATT to Verizon. Not only was he helpful to myself and my family but also helped other sales reps with their customers while continuing to maintain a positive attitude throughout the entire process. He clearly is very knowledgeable about the stores services and the products. He is obviously a leader in the Wisconsin Rapids store. Thanks Diego for the great customer service!!
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October 2023 by Alex Khoo
I would like to commend Diego for his excellent customer service and people skills. I made the trip from Marshfield to this location because of the great reviews. Diego definitely made my iPhone 15 purchase a breeze. He transferred all my data from my old iPhone to the new iPhone 15. I also witnessed how he serviced the other customers while we waited for the data transfer to be completed. He is an exceptional store manager. Thanks, Diego for your help with my purchase.
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October 2023 by Elizabeth Ellenberger
Sales person was super helpful and caring. She made sure all my photos and info transfered over. Amazing experience.
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October 2023 by Kristin Mras
Donovan at Verizon in Wisconsin Rapids did an amazing job helping me find a phone and plan that works best for me, answering my questions, and setting up my new phone. Thanks for your help Donovan!
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October 2023 by Betty Wells
The Verizon store in Wisconsin Rapids is the best. Everyone one of the staff members goes out of their way to answer your questions and/or solve your problem. Diego, in particular, was exceptionally helpful. I cannot recommend this store and its staff more highly. In addition, the Verizon wireless works great in Rome, Wi
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October 2023 by Tiffannyann Worzella
Sucks whole thing sucks. Employees just talking not working. People waiting at door for hours just trying to pay bill that's over priced and the Employees just sit an giggle as others are walking in the door. Very rude and about hour wait now. Not happy and bad employees in Wisconsin rapids Wisconsin office
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September 2023 by Christine Mueller
I so appreciated the service I received! The agent I worked with was transparent and forthcoming, and I felt all my questions were answered. The agents in the store even stayed after closing to make sure my phone was set up and everything was done correctly. I knew when I left I had signed on to a quality provider.
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September 2023 by Shawn Sedgwick
We came in to set up a new plan with 3 lines. Donovan our salesperson patiently gave us all our options and answered all questions. He clearly gave costs without any surprises. He set up our phones and we were off and running. Excellent service!
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September 2023 by AMIE O'Connor
Diago was wonderful to work with! He explained everything very well, and was patient with us learning the new phone. He was very professional and a pleasure to work with. He should get a raise. ?
