Mobile Generation provides wireless and home solutions from Verizon Wireless, offering products like smartphones, tablets, mobile hot-spots, accessories, internet, and home phone services. Customers appreciate the helpful and patient staff, with employees such as Todd and Donovan going above and beyond to assist with questions, set up devices, and ensure satisfaction. Many reviews highlight fast service, professional handling of issues, and the ability to find solutions even when challenges arise. Staff members are recognized for explaining offers clearly, providing discounts, and making sure devices are ready to use before customers leave. Overall, Mobile Generation is praised for its friendly, efficient service and commitment to keeping customers connected with the latest technology and reliable service.
Kendall was fantastic to work with. Knowledgeable and persistent with corporate. Will surely want to have her again if I need to come back sometime.
May 2026
Had an awesome experience at the Wisconsin Rapids Verizon store! Picked up the new iPhone 17 and got signed up for Verizon Home Internet. The team was super helpful, fast, and made everything easy from start to finish. Highly recommend this location if you want great service! ⭐⭐⭐⭐⭐
May 2026
Sena at Verizon in Wisconsin Rapids was very helpful and patient as we switched from another carrier and added our daughter to our plan. There were a lot of moving parts and she helped us whenever we struggled on our end.
