AutoZone Auto Parts is highly praised for its outstanding customer service. Reviewers express deep appreciation for the staff's patience and willingness to help, particularly when they felt dismissed at other locations. The employees take the time to guide customers through their needs, ensuring they find the right parts without feeling like a bother. One customer noted their positive experience when a staff member provided a part number, enabling them to save money at a competitor. Another reviewer highlighted the helpfulness of an employee named Nathan, who assisted with recycling used oil, demonstrating a great attitude even close to closing time. Customers also respect the store's adherence to COVID-19 policies while still providing necessary support. Overall, AutoZone Auto Parts stands out for its attentive and friendly staff, making it a go-to destination for automotive needs.
Asked for a kit today at the West side store and after looking at my vehicle diagnosed that I just needed a part. Didn’t have the part so gave me the part number with their price on the printed receipt paper. Went to a competitor who price matched it lower thanks to Auto Zone guy printing it out for me. Saved time and... read full comment
November 2023
Husband needed batteries for his truck and both employees were so helpful and nice. Thank you for your help!!
September 2023
Always great service. Only parts store I use in Casper
