10AM - 7PM
2235 CY Ave, Casper
Mobile Phones
“Leslie was very helpful with my transaction today. There was a decent wait going on, but she acknowledged people entering. She was working through customers' issues efficiently. I have gotten my issues fixed and will be going home happy.”
“Usually my experiences in these stores are terrible, but this was the best service experience ever. Dakota was the most helpful, knowledgeable and considerate of any ATT encounter I've ever had. Really awesome experience!”
“Great and friendly service. Love me shopping here. They were able to get me in a plan that was much lower than what I was paying at Verizon. And they were ten times more friendly. Couldn’t be more happy with my decision to come to this att. Appreciate you guys”
“Guys were awesome. Lost my phone and needed a replacement, also got a watch to track my phone. Sam was extremely helpful and took care of everything. I’ll definitely be back to upgrade soon.”
10AM - 7PM
4847 E 2nd St, Casper
Mobile Phones
“10/8/24
Let me start by saying Taybor (hope I spelled that correctly) was amazing and so helpful with all of our questions (which was A LOT).
We switched over from AT&T, after they gave us nothing but trouble, headaches & stress. We came in, and they helped us port over our service and all the little details in between with no trouble at all.
He was so patient with us.
I bought the Motorola Razor and he has a Razor as well so he was helping with other details I had no idea about!
I can't thank him enough and the other staff on how easy the process and what an amazing job they did for us.
They had excellent customer service.
I would not have gotten ANY of this great customer service at AT&T. I am so happy we switched to T-Mobile! ⭐⭐⭐⭐⭐”
“Mariah and Sarah did great helping me figure out how to lower my plan and add a new line without increasing my bill cost almost at all! I will definitely be back!”
“Emily and Adam, I went into the local T-mobile store with a few problems. They quickly addressed the issues. Didn’t waste no time and quickly helped resolve the issue, without attitude or complaints. I wish there were more people in the working class as professional as these 2 staff members were.”
“Ashley and Ryan are The Most Patient and Knowledgeable Service Reps I have ever had the pleasure to work with.
They have been covering the entire store in Casper WY all day without a break. Taking care of everyone with kindness, professionalism and incredible preseverance. We are here at the end of the day and Ashley welcomed us. Ryan served us, answered all our questions about services and the different phones and helped us purchase the best phones for us. Customers are still rolling in, the store has been packed with folks all day. I have not seen this level of excellence in a very long time. They both deserve to be acknowledged and given a raise.
Spectrum, listen up, you want to show your appreciation for this kind of excellence. Don't lose them!”
“Channing at Verizon went above and beyond to assist me during my recent visit. Her professionalism and friendly demeanor made the experience smooth and enjoyable. Channing took the time to listen to my needs and provided expert advice tailored to what I was looking for. Her knowledge of Verizon's products and services was impressive, and she patiently answered all my questions. I left feeling confident in my choices, thanks to Channing's excellent customer service skills. If you're looking for a helpful and knowledgeable Verizon representative, I highly recommend Channing!”