Verizon, known for its outstanding customer service, has a team of dedicated experts ready to assist customers. Founded in 1998, the business emphasizes hands-on support and community involvement across over 60 locations in Montana, Wyoming, Colorado, Washington, and Oregon. Customers frequently praise the staff, particularly individuals like Christie, Mariah, and Sarah, for their knowledge, kindness, and ability to ease stress during visits. Many reviews highlight experiences of respectful service and assistance in finding cost-effective solutions for plans. Customers appreciate the helpfulness of staff members who make them feel comfortable, and some even mention returning for future technology needs due to the positive interactions. Overall, Verizon is recognized for its commitment to providing excellent service and creating a welcoming atmosphere for all visitors.
Mike and Kevin were especially kind and patient helping me select a new phone to replace the well worn phone I had been using for years. They understood my challenges and made the switch easy.
April 2026
Spent 2 different days working with Laurence trying to get service transferred and new line set up. The issues were related to the fraud department and verifying identity. Laurence was amazing, honestly best customer service I’ve experienced in a very long time. He deserves a raise.
March 2026
Channing and Laurence did an awesome job helping me switch my work phone over to my personal. It was not an easy task and they both did great. They were both very professional and fun to work with. I would highly recommend using this store and their services for all your cellular needs. Mike
