“Happy I was able to find what I needed at staples when no one else in town carried it.
Employees actually ask if I need help. Therefore you can clearly tell they are taking job seriously. Employees work & don't just stand around and gossip. I enjoy that Employees are expected to be friendly & helpful.”
“Trena was phenomenal in helping me put together two Memorial Boards for my father's memorial service. Not only was she prompt and efficient, but she had a keen and gifted eye for knowing how to arrange all the photos to help create a stunning display. Excellent customer service! Thank you so much! ❤”
“The UPS store on Thelma drive in Casper is seriously the best. Every time I need to ship somethin, this is where I go. The staff is always friendly, fast, and actually helpful—which is wild because I’m used to being treated like a confused raccoon when I go to the post office downtown.
There are two girls who work here (names escape me, but they know who they are!) who are always above and beyond helpful. They’re not just efficient—they actually make it fun to do business, which is the complete opposite of my experiences at the post office, where joy seems to go to die.
They make everything simple, whether it’s shipping a package or handling random little business needs. I honestly go here every chance I get, because it saves me time and stress. If you’re debating between coming here or dealing with the post office… don’t. Come to this UPS Store. It’s way better in every possible way.”
“This is the smaller store-- the full-service is the one on 2nd street!!Nice folks and we have never had a bad experience. When I came in for full service they were so polite about how the other store offers that stuff.”
“Quick and easy service. I had cheaper shipping options offered and explained to me, which I took advantage of. The lady who helped me was absolutely awesome. Probably the best post office experience I have ever had, and the fact they were still so polite and helpful after I personally witnessed them both (both ladies at the counter) be berated and cussed out by three different people for things that were absolutely not within their control made me even happier with the experience. They take such abuse and still treat everyone with kindness and try to be as helpful as they can. The 2 ladies working on 06/10/25 at 11:15 ...I don't recall their names...were excellent...beyond excellent!”
“Fantastic service. Warren took special care to pack, label, and ship my items and communicated with me every step of the way. The cost was very reasonable and everything turned out perfectly.Thank you again, Warren. Your care and communication meant a lot to me.”