Staples in Casper, WY, is a well-regarded store known for its clean, organized environment and friendly staff. Customers appreciate the wide range of products and services available, catering to small businesses, remote workers, parents, teachers, and students. Many reviews highlight the excellent customer service, with employees going above and beyond to assist shoppers, such as helping with product measurements and carrying purchases to cars. However, recent feedback suggests that some areas, particularly the Copy Center, have experienced a decline in quality. Longtime customers express disappointment with the poor resolution of scanned artwork and inadequate handling of orders, leading to frustration and multiple trips to resolve issues. Additionally, some customers have faced challenges with order delays and communication, such as not receiving updates about their business card orders. While the overall shopping experience at Staples is positive, particularly due to its helpful staff, there are concerns regarding consistency in service quality in certain departments. The store continues to strive to meet the needs of its community, making it a valuable resource for various shoppers.
VERY helpful staff, a variety of things you could need and generally a nice atmosphere. And pens...and I have a serious pen addiction!
July 2026
The parking lot and store entrance were clean, swept and cigarette-free. The restrooms were clean and well-stocked. The employees were knowledgeable and helpful.
June 2026
The Casper, WY Staples is a great community resource! Knowledgeable and helpful staff - good prices - fast!