“Anita was lovely! She even stayed open a little extra to help me find the perfect fit of some really beautiful boots. When she told me she is one of the owners and they’ve been there since 1912 it made it an even more special experience.”
“Was walking by this store and decided to stop. 1 hour later and $400 was spent. First off, very knowledgeable staff and very friendly. Loved it here and will definitely be back.”
“Excellent customer service and product knowledge! Left my running shoes at home in Kansas, and I needed something quickly on our way to Yellowstone. They were able to have a pair of trail shoes in my size waiting for me when I arrived, based on the info I provided over the phone. They were also reasonably priced! Local sporting goods stores are special; support this one for sure Casper!”
“Store manager Jessie was the epitome of customer service. She greeted us the minute we crossed the threshold, steered us to the shoes we needed, and provided input on our options. It was a welcome contrast to the complete lack of customer service we experienced at Shoe Dept. Encore. I would not hesitate to recommend Famous Footwear to anyone looking for superb customer service and a great selection of footwear.”
“I came in looking for dress shoes for my niece. Tru helped us go through all the styles & sizes until we found the perfect fit! My niece loves them! Thank you Tru for all your patience and help ??”
“Kacee was very knowledgeable and helped me pick out the perfect new work boots! Everyone was very friendly and helpful! I will definitely be back and be recommending to friends!”
“Rave: Redwing Shoes The Herr Group.
My son got a new job and needed adequate footwear. We walked in the door to Dylan Herr tending to another customer. Dylan worked thru both transactions at the same time very quickly without allowing any of us to feel we were imposing on the other. The service was superb and that man truly knows his products.
If you need quality work boots with service and warranty to back them, Dylan should be your go to!
Thank you Dylan!”