Brown's Shoe Fit Co. is a locally owned family shoe store that has been serving the community since 1973. Their goal is to provide quality shoes and exceptional customer service with the intent to better overall foot health. The store carries a wide variety of brands for every purpose, including steel toe boots, athletic shoes, comfort casual shoes, top-of-the-line running shoes, trail running shoes, work boots, and sandals. It is not your average shoe shop.
The staff is knowledgeable, attentive, courteous, helpful, and informative. They provide great customer service, going above and beyond all expectations. They are eager to help, offering invaluable assistance in finding the perfect fit, making multiple trips to fetch correct sizes and colors, and even selecting items for customers. The store offers a 30-day return policy and can order custom-sized shoes to meet specific needs. Customers report this is the best customer service they have had in years and highly advise visiting this place before any other shoe shop.
Incredible customer service. Mike and Ivory at the Cheyenne store spent about an hour working with my wife and I to analyze our walking and provide us with a number of options to find the right supportive footwear. They were incredibly patient, knowledgeable, and eager to help. We highly recommend this store!
March 2026
Had such a great experience today! The woman that greeted us at the door was so helpful getting the right shoes for me, my husband and all our kids. Will certainly be shoe shopping here in the future.
October 2025
I dislike buying shoes on-line. Brown's have an amazing selection with mostly comparable prices that I find on-line.