JCPenney in Cheyenne, WY, is a well-stocked department store that offers a range of apparel and home furnishings for the whole family. Customers have noted the great service and helpful staff, including young clerks who assist shoppers with finding items. Many appreciate the friendly atmosphere and have had positive experiences, particularly with services like haircuts at the in-store salon. However, some shoppers have expressed frustration over aggressive upselling of JCP cards at checkout, which can make them hesitant to complete their purchases. Overall, JCPenney is recognized for its good prices and variety, making it a convenient shopping destination, especially during busy times like Christmas.
Closest store to me in NE. Staff always goes above and beyond.
February 2026
The gals working went above and beyond to help us find a suit for my cousin that was comfy, fit just right, and danceable for Night to Shine!
November 2025
Three cheers for Sydney at the JC Penney store in Cheyenne. She answered my phone call and helped even though the purchase was not in her department. She quickly resolved the issue that involved an online order mistakenly held for pick-up. JC Penney is lucky to have her on the team.
