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February 2024 by Eric Salas
Poor sevice and celenas cute
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December 2023 by Richard Crain
Have shopped JC Penny for many years. It's an icon of retail stores.
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December 2023 by Frank Johnson
1st time visit after moving to Cheyenne. Lots of traffic given Christmas. Store looked neat and stocked. Needed to buy some earrings for my wife. Wonderful service and great prices. Will be back!
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December 2023 by James Hunter
Purchased a coin sorter. It didn't work. I took it back, admittedly I didn't have the receipt. They couldn't find a record of the sale. They offered to refund 60% of the sale. We are looking for the receipt now. I also should note that finding a cashier is a challenge.
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November 2023 by Michelle ANDERSON
Ordered curbside pickup for black friday. Arrived and no one came to my car after check in. Went inside, and they got my package, but didn't know how to check it out. After 40 minutes, they gave me my item and said it was a register glitch. THE REASON WE ORDER CURB SIDE IS SO WE DONT HAVE TO DEAL WITH PEOPLE. NOT STAND IN A STORE AND WATCH SOMEONE STRUGGLE TO RUN A REGISTER. COMPLETE JUNK GOING TO THE STORE. ONLINE ONLY FROM NOW ON.
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November 2023 by Jody B
Every once in a while, I will shop there, not as much as when the kids were little, but I hate being pressured by the cashier to get a JCP card. I had one years ago, n I don't want or need one now. So a simple No, shld end that discussion, but it doesn't, and sometimes I'm ready to walk away w/o my purchases. That's gotta stop.
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November 2023 by Anthony Vieyra
Found some great Christmas gifts for my family here
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October 2023 by Jack Wold
Found just what we were looking for with the assistance from two very helpful clerks, both Seniors at Cheyenne South High School. Great job girls!
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October 2023 by Al M.
Had a fantastic experience! Alexis was fantastic and the rest of the staff were so friendly and helpful. It was a really lovely experience! I am really glad I shopped he
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September 2023 by Brittaney Gonzales
We went to the salon for my sons back to school haircut and Victoria was wonderful! He even asked if we could always go to her for his hair cuts! He is 6!
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September 2023 by Jerome Espinoza
Great prices on their clothes.
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August 2023 by Ryan Neumann
I'm tall and they have a section for that which is nice. However I don't want to be hounded to get their credit card every time I'm there.
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July 2023 by Michelle Campbell
There's this young man working there named izac Garcia very very great customer service I will be going back to say hi to this nice young man
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May 2023 by Bit Workx
Had the clothes I needed that are of good quality and price
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March 2023 by Christopher Kelly
Worst Penny's I have ever been in. Shelves and racks are empty. I think this one needs to just shut down.