New Frontier Self Storage - Southwest offers secure and safe self storage units to its customers. The property is fenced and has a computerized gate, ensuring unwanted guests cannot enter. Customers can access the grounds with a secure access code, and the resident manager oversees the property during office hours. While some customers have expressed concerns about yearly rate increases, others have praised the exceptional customer service provided by the staff, particularly Krystal, Natosha, and Mindy. Customers have noted the cleanliness of the facility and the ease of the rental process, as well as the benefit of the first month's rent being free. Overall, New Frontier Self Storage - Southwest is a reliable and customer-focused self storage facility, offering a secure and convenient storage solution for its customers.
Scott was extremely helpful getting a storage unit set up on short notice even when I was unable to make it to the office to complete all of the paperwork.
August 2025
08-17-2025 You’ll think they would offer OR give a discount with the monthly rate for long term loyal customers. (and I’m talking about years of paying for a unit NOT months)
They raise the monthly rates every year and now I’m paying $139.00 monthly for a NON climate 5’ by 15’ unit.
August 2025
Krystal and Natosha on Ridgway Road were completely amazing, knowledgeable and friendly! They made sure I had what I needed before I left! I would recommend this self storage to anyone! When I walked in their smiles and conversation made me feel like it was a safe place to store my belongings 🫶🏾 They Rock 🎸🌟
