New Frontier Self Storage - Southwest offers secure and safe self storage units to its customers. The property is fenced and has a computerized gate, ensuring unwanted guests cannot enter. Customers can access the grounds with a secure access code, and the resident manager oversees the property during office hours. While some customers have expressed concerns about yearly rate increases, others have praised the exceptional customer service provided by the staff, particularly Krystal, Natosha, and Mindy. Customers have noted the cleanliness of the facility and the ease of the rental process, as well as the benefit of the first month's rent being free. Overall, New Frontier Self Storage - Southwest is a reliable and customer-focused self storage facility, offering a secure and convenient storage solution for its customers.